Tcl roku no sound reset. Customer: There is no picture on my TCL Roku TV.

Tcl roku no sound reset I've left it unused for days hoping it will stop. While this can be frustrating, there are a few potential solutions that you can try to get things working again. To upload the latest version available for the drivers, you must update the TCL Roku TV’s firmware through the system settings. I've unplugged the TV for a 24hr span and still no splash screen. Tried everything, no joy. Follow the on-screen instructions; Please note that performing a factory reset will erase all of your settings and preferences, so you will need to set up your device again from scratch. We understand the problem you've encountered with your TCL Roku TV having a black screen or no picture while the sound is working, and we're sorry to hear about the trouble. Happy to help. When I tried to turn it off/on, the TCL Roku screen comes up for a split second before going black again. , ONN, TCL, Hisense) Also, have you tried plugging your Roku TV into a different power outlet? Please keep us posted. Well, we’ve prepared exact instructions to navigate to the reset option and select it, using your remote control, without the need to see the menus or settings. Regards, Reynan Nov 15, 2024 · Possible Causes of Sound But No Picture on TCL TV There are several reasons why your TCL TV might be producing sound but no picture. (no audio cutout observed when using roku OS, although not using it a lot). Maybe there is no sound or sound comes on and off intermittently, or the audio is Sep 8, 2020 · Hello everyone, I have a TCL Roku TV (specs below) that, as of yesterday, has decided to start doing factory resets on itself about every half an hour or so. 9 quick fixes you can try to make your TCL TV’s sound work again. This is usually located underneath the HDMI ports. 4. The other day, without having changed anything, I noticed a few problems: - I have no sound coming from my soundbar when I set the soundbar to the HDMI ARC input. Factory Reset Your TCL Roku TV. Sep 10, 2024 · I have a TCL Alto 8+ soundbar and a TCL 55R617 TV. Audio set to Auto. You’ll see a popup asking you to enter a PIN. Oct 27, 2023 · I am not a Roku employee, only a user like you. Bummer! I’ll never buy a TCL TV again. To return the sound bar to its default settings, follow the step-by-step instructions: While the sound bar is on standby-mode (white LED is blinking), press and hold the Play/Pause/OK button on the sound bar remote control for 5-seconds. The TCL Roku TV flickering screen could even be caused by an outdated version of the TV’s video drivers. RESOLVED: No display on TCL 43S431 / 43S431-CA Roku TVs - 10/26/2022. There is no picture or sound at all. By following these steps and tips, you should be able to resolve the issue of a black screen on your TCL Roku TV. Jul 14, 2023 · You can factory reset a TCL Roku TV through the Settings menu. Some Roku TVs have a Reset button located in a recessed groove on the back panel. I hear sounds when I press the remote but no image. My Roku TV is connected straight to the power source. Volume does go up and down, but nothing shows on screen to indicate what level the volume is at. For future reference, here are some steps you can try to help you troubleshoot your TV: Reboot your ONN Roku TV under Settings > System > Power > System restart; Settings > Audio > Menu volume - try to adjust the volume and see if you can hear any Sep 24, 2024 · I, like many others here, am incredibly frustrated with the constant audio cutouts (randomly, at least 2-3 times per hour, sometimes 2-3 times every 5 min) while using HDMI sources connected to the TV. May 6, 2023 · Yeah, I too am bummed out by my TCL Roku TV. Remotes controlled TV and soundbar. Mine seems to be not syncing with what that actors in TV and movies I watch. Brand new Roku 75” TV connects successfully to a Polk Signa S2 sound bar over HDMI ARC CEC, but no sound. A TV reset is simply unplugging it and plugging it back in after 60 seconds. I have to reset mine several times a day! ROKU IS IGNORING THIS PROBLEM AND JUST HAVING YOU PEOPLE THROW OUT THE SAME RESET INFO THST DOES NOT WORK!!! Oct 5, 2022 · You can reset your TCL soundbar by pressing down and holding the Play or OK button on the device’s remote for some seconds while on standby mode. About 30% of people who contact me either through email, YouTube, or who leave comments here, fix their problem with a power cycle. Sound is normal again, No distortion. In 60% of This really shouldn't be a Roku issue, because your TV's firmware should have come from TCL, yes, there's a Roku built into your TV, but the TV is a TCL and they should have modified/altered their firmware to add/update the Roku firmware portion of the TV's firmware. When the factory reset option appears, select it using the same button on the remote control. Oct 4, 2020 · I am not a Roku employee, only a user like you. Choose Factory Data Reset and then Erase Everything. Backlight is shot? Is there any hope? Roku what can be done? I looked at my roku acct and tv was added in 2020, so its about 4 ½ years old. I have done my own factory reset, many times, to see if that would help any. Press the right arrow button, scroll and select Factory reset; Press the right arrow button, scroll and select Factory reset everything; To proceed with the full factory reset, enter the code listed on the screen and select OK. I can kind of see the screen if I hold a flashlight to it. I have tried the reset, adjustment to audio as per instructions from others online but still no sound. Everything has been fine for a while now. com videos. Help! I’ve tried cycling it thru several times and nothing works. Update the TCL Roku TV’s Firmware. Since this is a hardware-related concern, it might be best to reach out to your Roku TV manufacturer to address the issue. Wait until you see the the FACTORY RESET option, then press the Play/Pause/OK button to confirm. It has not. On the TVs that had no audio I tried all the various audio settings that were suggested on this forum, as well as within the results of numerous google searches. If you’re like many Roku users, you may have encountered an issue where your Philips Roku TV has no sound. Nov 21, 2024 · TVs that have a Reset button. . Any help appreciated. May 24, 2023 · To factory reset a TCL Android TV: Press the Settings button on your remote. I’ve sent the info after hitting the home button 5 times etc. Nov 28, 2024 · Consider using a Roku TV with a built-in reset button: Some Roku TVs have a built-in reset button that can help resolve issues. No picture and no sound. One of the steps you can take to troubleshoot your TCL Roku TV when you have a no-picture issue is to factory reset it. Moreover, it may be because of out-volume, malfunctioning of the streaming device, or incorrect Audio balance. please help tv might be 4 years old Jun 3, 2022 · How you can reset your TCL TV’s audio settings. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but noth Feb 6, 2024 · Hello, I have a 40” Roku TV, mode number 40S325. Mar 4, 2024 · How to reset the audio and video settings. When the reset cycle completes Press the right arrow button, scroll and select Factory reset; Press the right arrow button, scroll and select Factory reset everything; To proceed with the full factory reset, enter the code listed on the screen and select OK. After adding my WiFi info it went into an update mode which rebooted my tv. Nov 25, 2024 · Hello, I have a 55 Inch Roku TCL that I’ve had a year or so, out of nowhere my screen went black. Kindly help me regarding this issue. There have been no changes in network settings, no errors, and this only happens when exiting from Live TV from any of its channels to go to another app. Then, your TCL Roku TV shouldn’t freeze any longer! Warning: Factory resetting the TCL Roku TV will permanently erase ALL settings and channels! 7. Aug 13, 2024 · Solved: I went to switch my tcl Roku tv from Hulu to HBO it went black with sounds of the remote. Reboot your TV ; Factory reset your Tv. - Using my Roku remote to change volume used to show the volume level in the corner of my screen while it changed the volume on the soundbar. Keep us posted. Sound goes out, show/movie pauses and then the whole T. When encountering issues with the video or no sound, follow these steps to reset your TCL Roku TV: Launch Settings and go to System; Select Advanced System Settings; Select Factory Reset and then Reset TV Audio/Video Settings; Note that this reset will only remove audio/video settings. It doesn’t change when pushing buttons on the remote. 65 inch TCL Roku TV. , cable set-top box, Blu-rayTM player), you can enable Automatic Volume Leveling or Night Mode from the options menu described below. Roku has done nothing to get to a real fix. So now not only do I have to throw out the TV, but the external speakers as well. Try to restart it but won’t worked and finally i do factory reset still have no wifi connectivity. Continue to hold the Reset button for approximately 12 seconds. We unplugged and plugged back in, we used the so called factory reset (hit the home button 5 times, up arrow once, rewind twice and forward twice) we can tell it rebooted but noth Apr 20, 2021 · Solved: I have a 55' TCL Roku TV and there is no sound. There is normal audio everywhere else, so it doesn't seem like there is anything wrong with the TV itself. I never use You Tube on my TV, so it did not start there for me. V completely freezes. Otherwise, move to the next step. (Almost like the sound of being inside of an MRI machine) Please don't tell me to reset it, because I've done that multiple times. Check if it is the same with the other channels. Sound goes out and then restarts itself to the roku homepage. Scroll down and select Settings; Press the right arrow button, scroll and select Audio; Press the right arrow button, scroll and select Audio mode See full list on lifewire. Now when I turn on the Onkyo right after I turn on the TV, it displays " AMP SPEAKER" for a secondnever used to display anything just the hdmi assignation (TV, BLURAY, etc) then it quickly reverts back to just "TV". Perform a Factory Reset (If Accessible) If the TV powers on but isn’t functioning properly: Option 1 (Menu Reset): Go to Settings > System > Advanced System Settings > Factory Reset. Go to “System” → “Advanced System Settings. There’s literally nothing to click on. NOTE: A factory reset returns the TV to its original, out-of-the-box state. I will look at a movie, pause it, then--when I resume playing--the sound would be off. To view and update your TCL Roku TV's audio settings, follow the step-by-step instructions below: Press on your remote to view the Home screen. Remote was working, then realized not controlling soundbar. Don't worry, we are here to assist you. Dec 6, 2022 · To reset a TCL soundbar, press and hold the pause/play/okay button on the remote control for five seconds. The reset will then begin. May 13, 2022 · Luckily there is an easy way to fix this problem and get the volume working on your TCL TV. And much, much more… Why is there no sound on my TCL TV? There’s no sound on your TCL TV because your volume isn’t high enough. The TCL soundbar does not come with a dedicated reset button because it is not generally necessary to reset a soundbar. When I unplug it again it allows it Tory and update but no luck the 003 message and nothing else. Jun 25, 2024 · Thank you for sharing your audio concerns on your ONN Roku TV and we're glad to hear your update. Let us know if this helps. Aug 22, 2024 · Solved: I have a new tcl tv and every morning there is no sound until I go into settings and restart the tv or unplug it and plug it back in. Oct 11, 2023 · If your TCL TV has sound but no picture or a black screen with sound, then you can diagnose the cause, and find out how to fix it, using this video. The same setup works fine with a TCL/Roku TV. Aug 11, 2023 · If your TCL TV has no sound, there are many possible reasons. Sep 10, 2020 · I show you 3 easy fixes on how to fix a TCL Roku TV that has a black screen or flickering/flashing black screen or no picture on videos, shows or movies but Sep 22, 2024 · I’ve been telling Roku this for a year now! I’ve giving them the info they asked for. Nov 11, 2024 · Note: When ready, restart your TCL Roku TV! 4. This has happened with a more than one video streaming app and a browser-based set of youtube. when I turn it off after turning the TCL off. Unplug your TV from the wall and wait 60 seconds. Checked multiple discussion boards. Scroll down and select Settings; Press the right arrow button, scroll and select Audio; Press the right arrow button, scroll and select Audio mode Jan 16, 2024 · The TCL Roku TV using the internal Roku - Failed audio play back with in 1 to 4 music tracks. The series of remote button presses described in the video linked below solved this problem for me last year. it briefly Nope, no fix. Founded over 30 years ago, TCL prides itself on delivering more to consumers with high quality products featuring stylish design and the latest technology. This will soft reset the TV and fix the sound! Unplug TCL TV from wall I show you how fix any Roku TV brand/model (TCL, Hisense, RCA, etc) that has no sound or audio when watching movies, shows or videos on a apps like netflix, Mar 24, 2023 · Select Factory reset; If you have a Roku TV, select Factory reset everything. Conclusion Most issues with the TCL soundbar not working or functioning properly can be fixed in a matter of minutes, but if the errors continue to persist, you might need to consult an expert or Dec 4, 2024 · Here’s how to system reset TCL Roku TV in easy steps: Head to the home screen and enter the Settings. Jul 23, 2023 · Same situation- watching a show last evening and the screen just went black. Some of the most typical reasons are listed below: Loose Connections If the cables connecting your TCL TV to the video source device are loose or not properly plugged in, it can result in sound but no picture on Nov 19, 2024 · Hello, I have a 55 Inch Roku TCL that I’ve had a year or so, out of nowhere my screen went black. Although this might seem a basic step, power cycling your TV is often the best way to fix your TCL TV. How To Fix TCL TV Sound Not Working With A Hard Reset. Suddenly, without changing anything, the signal strength begin to give us errors, saying it was too weak on the TV, and some cases wouldn’t even connect to th Internet at all Does anyone know if there is away to reset a TCL 8I soundbar. I’ll have to return the TV if I can’t get this to work. Power Reset Your TCL TV. This issue is beyond annoying — it's a total "show stopper". On some Roku products, like the Streaming Stick+ 4K, the reset button can be pushed with your finger. The Nintendo Switch is usually in sleep mode, while the older game consoles and DVD Player are often powered down and off. Dec 19, 2024 · If TCL Roku TV has sound but no picture, perhaps you can trigger a factory reset without being able to see anything. 0. AND to make things worse, I also bought the external Roku speakers which I believe only work with the Roku TVs. So far I have noticed that resets can happen as soon There’s sound and it responds to the remote but there’s no picture. Option 2 (Physical Button Reset): Locate the reset button (a small pinhole on the back or side of the TV). Whenever the "Wifi not connected" message pops up, which is like every 30 seconds or so, there is a brief audio glitch that is driving me crazy, like the sound clips for half a second. ". See picture. Feb 15, 2024 · PLEASE HELP! Bought a 65” TCL Roku TV, brought home, connected to Wi-Fi, and began streaming without issue for a few weeks. I recently did a factory reset of my tcl Roku tv and now there is no display when adjusting the volume. 3. The most common reasons why this problem happens. Still had sound, tried unplugging and resetting. No other channels/apps (YouTube, Netflix, Peacock, etc. 4. Sound goes out, then the TV emits a loud buzz buzz sound. I show you how to fix a TCL Roku TV that has sound problems or not working. To do this, follow these simple steps: Oct 11, 2023 · 2. When I turn on the TCL with the TCL ROKU remote it only turns on the TV now. Still black screen, but my sound is back. Last week the soundbar suddenly stopped playing sound without (I thought) any change to the setup. I could see and hear that it is on and have reset the TV using the reset button on the rear of the TV. Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X Sep 22, 2024 · Welcome and thank you for posting here in the Roku Community! Thanks for bringing this to our attention that your Roku TV went black after the update. I searched through my tv settings and was able to “reset audio to factory settings” and this fixed my problem. Performing a factory reset will remove all stored personal data relating to your settings, network connections, Roku data, and menu preferences. Confirm TV's audio settings. The TCL recognizes the beam, it shows up in menu ect, however no sound can be heard from the TV. ) cause this issue. The Streambar must be working, and then you must press and hold the “RESET” button for 10–15 seconds until the Roku logo appears. just a black screen I tried to reset it with remote power off and on. Apr 24, 2024 · Greetings, and welcome to the Roku Community. When watching TV in any of the streaming service apps like Hulu, Disney Plus, Paramount Plus, et Nov 21, 2024 · TVs that have a Reset button. May 23, 2024 · Other inputs on the soundbar play audio fine, and setting the TV audio to output audio through the TV speakers or optical/aux works, so I assume the issue is with the TV. May 26, 2024 · I had my Roku TCL 55” Tv playing, when I noticed that the sound was going, but there was no picture. Oct 26, 2022 · Thanks for posting and letting us know about this behavior you've encountered with TCL Roku TV. I tested it with a buddy's TCL 5 series and it had the same issue. Great setup, has been working without any issues for months. Nov 6, 2024 · When I turn the TV off and back on, I'm not getting the TCL splash screen, just gives a blank screen. TCL Roku TV reset not using internal Roku. I've also tried the Reset button the the back of the TV and still no splash screen. If you can’t access the menu, follow these steps instead: Look for the Reset button on the side of your TV. Here is how to fix if the TCL tv screen goes black but the sound still works. If that doesn't work, try unplugging the TV power for 30 seconds, then while the TV remains unplugged, hold the power button of the TV (not the remote) for 30 seconds, then plug the TV in again and press the power button on the TV to turn it on. To factory reset a TCL Roku TV: Oct 26, 2021 · Everything was working. Using Roku Streaming Stick + x2 units both failed audio with in a few playback tracks. No help, but lost sound. I still hear the remote inputs once it’s black, but nothing else. Model : 65S4LDAA. NOTE: Click hereif you cannot access the menu options. Jun 7, 2024 · We understand that the black screen issues with your Roku TV are persistent; at this point, we would recommend performing a factory reset with your Roku TV by locating the reset button at the back of the TV, pressing and holding it for 10 seconds. Correct. Apr 18, 2023 · I have a TCL Roku TV (Model 65R655) set up with a VIZIO M512a-H6 via HDMI-eARC. No CEC found, no audio pushed through the ARC, however I could see the volume for the soundbar going up and down with the remote. The TV is a Hisense brand TV, mo Oct 6, 2024 · Another method of resetting your Roku Streambar is via the “RESET” button on the back of the device. 7. Sound is coming from the TV when I hit the home button, but nothing displays. TCL Roku TVs boast endless entertainment and stunning pictures and that’s why many people choose it; however, for a great number of buyers, there is no such picture on their TCL Roku TV but a black, blank screen. When streaming a movie or TV show or watching content from another device on your Roku TV (e. You The only devices I have connected to my TV are a Nintendo Switch console, a few older generation game consoles, and an old fashioned DVD Player. This will reset, your Roku Streambar, and you’re ready to test whether the audio will now work! 6. I did a factory reset, and now when it powers on I see the TCL+Roku logo screen in full color and then it slowly fades to black. I would prefer to disable the wifi entirely if possible and get Sep 13, 2024 · I have a soundbar connected to my Sharp Roku TV via HDMI ARC. Confirm TV's audio settings. That’s it. I have checked all the cables that is not the issue. To resolve the issue, follow these step-by-step instructions: Powercycle your TV by unplugging the unit from the power outlet. This issue can be addressed by inquiring further and letting them know about the experience you had. The other day went to turn it on and nothing. All the best, Janadee Hi! @Tapatz,. When you see the Roku logo the reset is done, and you will need to carry out the initialization and internet TV setup. I unplugged tv to no avail and reset tv with no luck. Set is only 2-3 years old. Oct 20, 2024 · My TCL 55 Roku having issues with wifi said no hardware . I've looked at YouTube videos to fix it. so this fix does not correct the root cause Mar 1, 2024 · The black screen with sound is a widespread issue that any TCL Tv owner may face. Bought a Roku Voice remote that was to work with the Roku TCL TV. Serial # 2108NTM001455400657 Model # 55S4 In the last week or so I have noticed that my TV has no sound when navigating in the TV's menus. Audio problems on the Roku, like no audio Jun 25, 2024 · I had the no sound issue last night so I went to bed. If you have any of the above TCL Roku TV models and you are unable to see any display on your unit following a software update. Repair or Replace the damaged cables; Update the software; Contact TCL Tv support ; Change the blacklight of your TCL Tv; Power cycle your TV Jan 28, 2024 · Not sure if this issue is still and issue, but I am having similar problems connecting my 65S401 TCL Roku TV to my PC via HDMI. Release the RESET button. Customer: There is no picture on my TCL Roku TV. A different code is generated every time you reset the TV. Oct 13, 2024 · I don’t see an OS version, but the software version says 14. Oct 18, 2024 · Thanks for your first post in the Roku Community! We appreciate you reporting your concern about your TCL Roku TV, which is only showing a black screen but has audio. When the reset cycle completes Release the RESET button. The TCL Roku TV will now start resetting, which takes 2–3 minutes on average. com If your TCL Roku TV sound is not working and your TV is not muted, or if you have no sound on apps like YouTube, or see a headphone symbol, then it's usually Try pressing the volume up button to restore sound. I can shine a light at screen and can see the menu, icons, etc. Serial : 1808GTC003355A06921 Dec 3, 2024 · My tcl roku tv has the black screen. After a minute, plug your TV back in. Turn on the TV and proceed through Guided Setup. Restart your TCL Roku TV by unplugging it from the power outlet for 10 seconds. Go to More Settings -> Device Preference -> Reset. No cable services are active, we do not want them. Mar 15, 2021 · 2. Mar 9, 2022 · TCL TV no sound – how to fix. Used to turn the Onkyo on with it. Finished going through TCL customer service and they sent me a new one which should be here mid week. Feb 7, 2023 · No sound from TV SPEAKERS, (whenever mute is pressed, TV shows headphone icon muted or unmuted) I have already restarted TV, restarted router, FACTORY RESET TV, unplugged TV, Re-installed WiFi and Roku account as well as signed back into YouTube which is mostly what we watch. I’ve googled around and can’t find anything like this issue. This morning I started trouble shooting and worked thru all the usual suspects. Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X Dec 17, 2023 · The reset works until you request going to another channel such as youtube - then it goes back to unable to receive audio. I can connect the BEAM to play music off my phone and other SONOS speakers with no issues, however, TV is no present. Jan 18, 2024 · I am at my wits end with this TCL Roku television. Do a channel search and if there is only one channel with no sound, there is a possibility that the signal strength of the network is poor, or it may be having technical issues. Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X May 31, 2021 · - LG TV with a Roku express - no audio - DYNEX TV with a Roku Ultra - no audio - RCA TV with Roku express - audio worked fine - Roku Smart TV - with Roku express - audio worked fine. If this post solves your problem please help others find this answer by clicking "Accept as Solution. If your TCL TV has no sound, you need to reset your TV. Over the years trouble shooting computer issues, when all else fails, unplug it and start again. To fix a TCL TV with no sound, you need to reset your television. No sound streaming, no sound on antenna, no sound from connected devices. Have you tried reaching out to TCL customer support and inquiring further about the issue? Roku TV manufacturer provides support with their TV. ” Choose“Factory Reset” and confirm the process. Have factory reset TV/audio, have turned all off and all on again, unplugged and replugged the connections (which all worked fine before). I’ve tried resetting the power cord, holding the reset button in for many minutes. Can you specify which Roku TV-manufactured brand this is? (e. Step 1: Unplug Television From Outlet Jan 12, 2020 · Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. I've unplugged it, I've done a soft reset, I've done a full reset and nothing helps to stop it from happening long term. Feb 16, 2024 · Use the physical buttons to factory reset . While unplugged, press and hold the power button for 30 seconds. After resetting a fully lit recovery page popped up. We suggest you try the following and see if this works for you. Other inputs on the soundbar play Jul 20, 2020 · I started having the distorted sound problem yesterday and then no sound at all today on any channels. I’m trying to reset with plug it out and put it back after 10 minutes. The red screen is there and I’m the top corner it says Roku tcl but the entire menu bar is missing. I’ve tried all of the reset and troubleshooting tips I’ve found online that include resetting with back button, unplugging and plugging again, switched out the hdmi cords, performing a software update and even Aug 6, 2024 · I am not a Roku employee, only a user like you. Aug 6, 2024 · My TCL Roku tv had a black screen, but I could still hear the remote inputs. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. Philips Roku TV No Sound . This PIN is listed above the popup, so enter it and click OK to start the reset process. Thank you for visiting the Roku Community! The fact that you brought up audio leveling is appreciated. Cycle through Settings > System > Advanced System Settings > Factory Reset > Factory Reset Everything. Once I just left the tv on a Nov 28, 2024 · Your TCL Roku TV will commence the factory reset and will restart. Left unplugged all night plugged in this morning and reset again. Already one of the World's best-selling TV brands, TCL (The Creative Life) is now one of the fastest growing consumer electronics brands in North America. The TV is now powered off. It freezes, audio continues and then it restarts. The White Roku light on the bottom of the TV is in steady. You will see the Roku logo when the reset Nov 14, 2023 · TCL partnered with Roku in 2014; since then, people have had another good choice when purchasing a new television. This means that all settings will be restored back to default and any customizations that were made will need to be reset. There’s no sound bar, just using the TVs built in speakers. g. There is sound but no picture Technician's Assistant: Have you made sure all cables connected to your TCL TV are securely attached to both the TV and the outlet? Press the right arrow button, scroll and select Factory reset; Press the right arrow button, scroll and select Factory reset everything; To proceed with the full factory reset, enter the code listed on the screen and select OK. It might be due to outdated Firmware, loose or faulty cable connection, or Bad speakers. Press and hold the recessed Reset button on the connector panel on the back of your TV using a straightened paper clip or ball-point pen. Feb 21, 2021 · Got a 75s425-75” 4K Roku HDTV Four months ago and while watching tv the screen went black while sound was still playing. umjk xiffz cxpm dpuh odfot elp almrbo xcwoqqy hdgjc mbwiti